All work

Spanglish Tickets

Tickets para equipos

A ticketing system for teams that AI assistants can use directly, so work gets logged and updated from the tools people already use.

Type
Ticketing for teams
Status
Live

Why we built it

Most ticketing tools assume someone will stop what they're doing to fill in a form. We wanted tickets that could be created and updated from an AI assistant or another system just as easily as from a browser.

What we built

  • Works with AI assistants

    A built-in MCP server lets assistants like Claude list, create and update tickets, add comments and open attachments.

  • REST API

    Project-scoped API tokens let other systems open tickets automatically. This website's contact form can send leads straight into it.

  • Customer portal

    Clients follow their own tickets in a portal for their project.

  • Built for real workflows

    Ticket types from incidents to feature requests, priorities, on-hold reasons, resolution codes, due dates, templates and links between tickets.

Need a platform like these?

We bring the same process to client projects.

Talk to us