Clinic management platform

What the clinic needed

The clinic's patient website, appointment booking, payments, reminders and follow-up calls lived in separate places, and staff kept them in sync by hand. They needed one system that handles the routine work automatically and keeps patient information protected.

What we built

• Patient website and booking

  A public site with condition guides and a blog, online booking, and intake forms for specific treatments and injury cases.

• Synced with the point of sale

  Appointments and payment details stay in sync with the clinic's existing point-of-sale system, so nothing is entered twice.

• Automatic reminders

  Text and email appointment reminders, review requests after visits, and check-ins with patients who haven't been back in a while.

• Two-way texting inbox

  Staff read and answer patient texts from one shared inbox, with a history of every message sent.

• Patient records and staff calendar

  Patient profiles, a shared staff calendar, and staff accounts added by invitation.

• Lead follow-up

  New inquiries are tracked from the first click on "Book" and followed up automatically until they're scheduled.